Monday 7 April 2014

Introduction



Social informatics is the study of how individuals and society have been effected by informational technologies. This covers a range of theories and topics, my understanding of which has been informed and shaped by a number of artefacts. My digital scrapbook is a collection of these artefacts, and an explanation of how they have helped me to understand social informatics and realise how it plays out in my day-to-day life.      

I have accumulated a variety of artefacts here as each persons interactions with technology is unique and can play out in a number of ways. One of the approaches in social informatics is the social actors approach. This approach tells us that individuals, will they are effected by their social context, still have "individual agency"and are able to use technology for their own purposes (Sawyer & Tyworth 2006). Due to this agency, the effects of new technologies cannot be predicted and therefore there are a number of unexpected consequences. Some of these consequences have been observed within this scrapbook, both positive and negative with each artefact revealing a different aspect. These outcomes can sometimes seem to contradict each other, but again this is because there is no singular outcome. Everyone experiences information technologies differently and all of these are can be true. 

An understanding of social informatics and the effects information technologies have on individuals and society, is important. This is in part because technology is constantly evolving, it is not static (Sawyer & Tyworth 2006). It is not just enough to understand how technologies effect society now, but to understand these views and be able to apply them to future technologies. We simply cannot escape the effects of information technologies these days, they have become pervasive and surround us. We use these technologies in schools, work, for recreation, entertainment, and we carry them around in our pockets. As they surround us so completely it is important to note their effect, both positive and negative. This raises the issue of whether or not the benefits of informatics technology out-weigh the negatives, and whether or not we would be better off without them. While technologies are not in themselves either good nor bad, they enable these behaviours. These issues become even more important as time goes on, with globalisation continuing more and more people become users of these technologies, and we do not know how they will use them.  


This particular digital scrapbook is also important as it provides examples and insight into a number of different themes and topics within social informatics. These artefacts have been collected from every-day encounters as well as authoritative resources. I have used labels in order to organise these artefacts into themes and topics. These are:

Social actors
While individuals are effected by society and their environment, they ultimately have agency (Sawyer & Tyworth 2006). As such they are able to use information technologies in ways the creators did not predict.  

Pervasiveness of technology
Technology is now everywhere we look, with 6 billion mobile subscriptions (Fitzpatrick 2012), 34.3% of the worlds population uses the Internet (Miniwatts Marketing Group 2014), and 89% of the worlds households own a television (Ahonen 2011). With technology being so prevalent it is only reasonable that it was impact on our lives.

Effects on society
Information technologies effects how individuals understand and interact with the world around them and their relationships with the people in it. Social informatics teaches us that when we study technology we have to take society into account, likewise to understand society we have to take technology into account (Saywer & Tyworth 2006).

Effects on individuals
It is fairly easy to see how individuals are affected by technology, though each person my be affected differently. Information technologies have affected our home-life, professionalising it and increasing our personal information and our relationship to it (Lally 2005). As well as changing our habits, such as constantly checking our phones.

Unexpected consequences
Individuals do not always use technology for their original purpose, or indeed in any ways creators could imagine. Because they can use these technologies for their own benefit there are consequences, sometimes for just these individuals and sometimes for all of society. These unexpected consequences can be both good or bad, depending on the users intentions.

Ethical implications
With all this technology comes ethical concerns, this is especially evident when it comes to scientific advancements. There are a number of ethical questions raised when we consider how information technologies can be used to manipulate individuals and society to the benefit of those in power.

Some of these artefacts have multiple labels, making connections between them and showing how these themes inter-connect. The organisation of these artefacts is important as seeing patterns helps humans to understand and make inferences. Compiling this digital scrapbook as helped me make these connections and better understand social informatics as a whole.    

Sunday 6 April 2014

How TV Ruined Your Life


Found online: 
NotPercy203 2012, How TV Ruined Your Life - s01e01 - Fear, video recording, YouTube, viewed online 4 April 2014, <https://www.youtube.com/watch?v=SQBwNyJDHsw>.

As Kling mentions in 'What Is Social Informatics and Why Does It Matter?, ICTs only benefit sections of society, not the whole (Kling 1999). How TV Ruined Your Life points out how TV has been used by those in power to control and manipulate society, showing how ICTs are political. One of the reasons this works so well is because it played on human biology and our ingrained reactions to threats and fear.    This makes us realise the effects our biology and history have on how ICTs affect society in a noticeable way. One of the reasons TV has such an affect on us is its pervasiveness, with most people owning at least one TV. TV has been presented as a necessary item, allowing those in power, both those in government and in media, to control a large section of society.   

My Laptop Committed Suicide. It was Horrific.

Taylor, M. 2014, My Laptop Committed Suicide. It was Horrific. What We Wrote, 8 March, viewed online 20 March 2014, <http://whatwewrote.com/my-laptop-committed-suicide-it-was-horrific/>.

This short story like all those published on What We Wrote, is based on true events, though it has been retold with the intention of entertaining. The events at the core of the story are unchanged, and these show how pervasive technology has become in our lives. To study social informatics we have to take into account both society and technology (Sawyer & Tyworth 2006). Reading this it is clear that society has become so reliant on technology that we can no longer be separated from it easily. Even after the unpleasant experiences we have with technology we cannot live without them, we use them for work, study, entertainment, and to run our every-day lives.

8 Out of 10 Cats Clip

Found online:
TrolllTPiz 2013, 8 Out of 10 Cats S15E05 (HD), video recording, YouTube, viewed 4 April 2014, <https://www.youtube.com/watch?v=q0nAanFvZDM>.

17:40-20:33

This clip points out the pervasiveness of technology, we now carry phones with us at all times and they have affected both our social interactions and our view of information. It is only once these changes are pointed out to us that we realise how strange our actions are, and in this case pointless. Social informatics looks at how technology has affected how we relate to one another, and here we see how the ability to quickly verify facts while incredibly helpful, is shortening our conversations (Kling 1999). As Jon Richardson points out, technology has also transformed how we use and view our personal information. Where we used to write letters, we now use email and text, and while these are more durable, this does not make them more meaningful. As Lally points out, these do not feel as personal possibly because less time was spent on them or because we cannot hold a physical copy (Lally 2005). Letters are kept at home in safe places, while texts and emails can be cared everywhere, viewed when bored. Personal communications are no longer as cherished or protected as they once were.

Not sure if meme

Source:
MemeGenerator n.d. #2 Futurama Fry, viewed online 4 April 2014, <http://memegenerator.net/instance/32019067>.

This meme, like all others, is a product of hybridity, a combination of television and the Internet as well as a number of references. It only makes sense if you understand the multiple references, Futurama, Somebody That I Used To Know, Call Me Maybe. The fact that it is a meme suggests that people do understand all these references, one of the consequences of ICTs in the connectivity around the world. Large amounts of people from all around the world are now able to view the same thing, which has helped with the rise of pop-culture.  

Laptop

Davenport points out that there are "unintended consequences" of ICTs, which has made me notice all the ways in which my laptop has impacted on my life. One of the major ways is the way I study, because it is portable I am able to take it anywhere at work at anytime. While this is productive, it has changed what I would have once have considered time for relaxation, such as during a bus or train ride or while I am eating. Anther consequence is a change in my sleeping pattern, able to use my laptop in bed I find it hard to switch off, feeling as if I'm going to miss out on something important.

'Opening: Networking minds, creating meaning, contesting power'


Castells, M. 2012, ‘Opening: Networking minds, creating meaning, contesting
power', in Networks of Outrage and Hope, Polity, Cambridge, pp. 1-19. 

Castells writing points to the inextricability of society from technology (Sawyer & Tyworth 2006). The Internet and social media here is seen to be an extension of society, particularly when it comes to political movements. Mass-communication has helped to spread the awareness of political injustice and demonstrations taking place, giving power back to the people. Individuals saw the potential for ICTs to help with these movements, both spreading awareness and allowing people to become involved no matter where they are located.  

Overheard conversation

I overheard two men talking on the train on the 23 of March while I was traveling from Central to Warnervale. One of the men was a train driver and was telling the other that not long ago some guy had jumped out out in-front of the train he was driving and it was too close for him to stop. About half an hour later the body was removed from the tracks and his boss told him that he was expected to continue the train journey. He protested, his hands were still shaking, but his boss was adamant. 

Davenport writes that using social informatics as an approach to studying ICTs in the workplace, we can see how "technology is humanized, in contrast to how humans may be systematized" (Davenport 2005, p. 17). It now seems that the efficiency of technology is being valued over human emotion and people are expected to be as emotionless even after a traumatic event. Here we see a lack of consideration that has grown from expectations set by technologies standard.     


Monarch Of The Glen

Found online:
MonarchOfTheGlenTV 2013, Monarch Of The Glen s03e03, video recording, YouTube, viewed online 5 April 2014, <https://www.youtube.com/watch?v=A7Qz07MpNpo>.

This episode made me realise, as Sawyer and Tyworth mention, how individual intentions and attitudes affect how we use information technologies (Sawyer & Tyworth 2006) .A camera can be used to take family photos, record funny moments, or they can be used to invade privacy and acquire evidence of criminal activity. It is the intentions behind how we use technology that determine if they have negative or positive effects. This episode bring up the question of whether a person is or should be believed over technologies evidence, which can not capture the full story. Which can lead not only to misunderstandings but ruin a persons reputation.     

IT Crowd: The Internet Is Coming

IT Crowd: The Internet Is Coming 2013, DVD, FremantleMedia, UK.

This episode helped me to understand the idea of social actors and how people can use technology in original ways that they were not intended for. In this episode Moss wears female trousers to increase his confidence, similarly humans use information technologies to benefit themselves in a number of ways. Several events in this episode show how pervasive technology has become, leading to a lack of privacy which has both good and bad effects. This can help when it comes to investigating into the corrupt, individuals who once got away with criminal activity because of their wealth can now be exposed online. While it is said 'you have nothing to fear if you have nothing to hide' it also becomes clear through this episode that the Internet can lead to misunderstandings and misjudgement of a situation because technology does not capture context.  


YouTube Abuse Recovery

TheGeekyBlond 2014, YouTube Abuse Recovery, video recording, YouTube, viewed online 24 March 2014, <https://www.youtube.com/watch?v=3Uc5eNNG60o>.


The abuse mentioned in YouTube Abuse Recovery show that ICTs have created new power relationships. As Kling mentions, ICTs tend to benefit certain groups more than others, in this case we see how the creator/fan relationship that YouTube has brought about, can be manipulated to the harm of the fan (Kling 1999). YouTube was previously perceived to be unlike any other media, with an absence of negative effects. These events clearly show how individuals use ICTs for their own purposes, while YouTube in neutral, people are not. It also raises the question of wether the benefits of such ICTs out-wiegh the potential they have for harm.   

Nerd girl meme

Source: 
quickmeme n.d., Idiot Nerd Girl, viewed online 25 March 2014, < http://www.quickmeme.com/Idiot-Nerd-Girl/page/43/>.

One of the affects of the Internet is the rise of anonymity which can be both a blessing and a curse. In this meme we see how anonymity allows people to write about anything, even on topics they know nothing about. The problem with this is that it circulates a lot of false information, making it tricky to know what is to be believed and what is not. Another affect of ICTs that is exposed in the meme is the exposure of inappropriate material to those of a young age. ICTs allow unlimited access to online information with little to no restriction. Exposure to online pornography can be detrimental to pre-teens, giving them a distorted view of sex and body image (Marigolies 1995-2014).  

Welcome to Pine Point




Shoebridge, P. & Simons, M. 2011, Welcome to Pine Point, viewed online 1 April 2014, <http://interactive.nfb.ca/#/pinepoint>.

Online Documentaries are a perfect example of technological hybridity, technologies are constantly evolving and combining to make new mediums. While most technology is assumed to make people feel disconnected and impersonal, immersive online documentaries help to make a story feel more personal, and the user connected to the issue. As Lally writes, the Internet and various other ICTs gives information an extended life, opening it up to the public (Lally 2005). Pine Point would have otherwise most likely been lost forever once the generation who lived there were no longer alive, highlighting one of the ways ICTs help keep information and personal stories alive.    



Saturday 5 April 2014

My Hope



Molly Lewis 2008, MyHope (original song), video recording, YouTube, viewed 26 March 2014, <https://www.youtube.com/watch?v=avxpn_MsPYs>.

As this song states people use social media as an extension of society and self, posting personal information online in what they perceive to be a safe environment surrounded by friends. However doing so raises important issues. Lally writes about the negatives and positives of placing information online. On the one hand it "expands our capacity to store and preserve for the future", on the other it is difficult to then say who owns the information now it is in a public space (Lally 2005, p. 158). My Hope points out some of the "unintended consequences" of ICTs, information stays online forever and can be damaging, such as embarrassing comments or compromising photos (Davenport 2005, p. 20).    

Never Let Me Go

Ishiguro, K. 2005, Never Let Me Go, Faber and Faber, UK.

Never Let Me Go makes us aware of the ethical implications technology can have. If a technology can have such a positive affect on one section of society, does that justify the misery of another? In this world it appears as if what is viewed as technology has become more human than the humans, the clones are capable of love and friendship and the humans are easily able to use them for body parts. This made me think of the ways humans are becoming more and more computerised, with technology everywhere does that leave us in danger of becoming just like it? It also raises the idea of what it means to be human and how far away technology is from becoming human. Already technology can make connections and assumptions, similar to the human thought-process which has come to define life.  

References

Ahonen, T. 2011, 'Digital Divide: Global Household Penetration Rates of Technology', Bright Side of News, 26 February, viewed online 7 April 2014, <http://www.brightsideofnews.com/news/2011/1/26/digital-divide-global-household-penetration-rates-for-technology.aspx>.


Castells, M. 2012, ‘Opening: Networking minds, creating meaning, contesting
power', in Networks of Outrage and Hope, Polity, Cambridge, pp. 1-19. 

Davenport, E. 2005, Social informatics in practice: A guide for the perplexed, Bulletin of the American Society of Information Science & Technology, vol. 31, No. 5, pp. 17-20. 



Fitzpatrick, A. 2012, 75% of World Has Access to Mobile Phones (STUDY), Mashable, viewed online 7 April 2014, <http://mashable.com/2012/07/17/mobile-phones-worldwide/>.

Ishiguro, K. 2005, Never Let Me Go, Faber and Faber, UK.


IT Crowd: The Internet Is Coming 2013, DVD, FremantleMedia, UK.


Kling, R. 1999, What is Social Informatics and Why Does It Matter? DLib Magazine, Vol. 5, No. 1.


Lally, E. 2005, At home with information: the informatization of domestic life, In Internet Research Annual, Vol. 2, Peter Lang, New York, pp. 153-162.  


Lally, E. 2005, At home with information: the informatization of domestic life, In Internet Research Annual, Vol. 2, Peter Lang, New York, pp. 153-162.  


Margolies, L. 1995-2014, Teens and Internet Pornography, PsychCentral, viewed online 26 March 2014, <http://psychcentral.com/lib/teens-and-internet-pornography/0002812>.


MemeGenerator n.d. #2 Futurama Fry, viewed online 4 April 2014, <http://memegenerator.net/instance/32019067>.


Miniwatts Marketing Group 2012, Internet World Stats: Usage and Population Statistics, viewed online 7 April 2014, <http://www.internetworldstats.com/stats.htm>.

Taylor, M. 2014, My Laptop Committed Suicide. It was Horrific. What We Wrote, 8 March, viewed online 20 March 2014, <http://whatwewrote.com/my-laptop-committed-suicide-it-was-horrific/>.


TheGeekyBlond 2014, YouTube Abuse Recovery, video recording, YouTube, viewed online 24 March 2014, <https://www.youtube.com/watch?v=3Uc5eNNG60o>.


TrolllTPiz 2013, 8 Out of 10 Cats S15E05 (HD), video recording, YouTube, viewed 4 April 2014, <https://www.youtube.com/watch?v=q0nAanFvZDM>.



Molly Lewis 2008, MyHope (original song), video recording, YouTube, viewed 26 March 2014, <https://www.youtube.com/watch?v=avxpn_MsPYs>.


NotPercy203 2012, How TV Ruined Your Life - s01e01 - Fear, video recording, YouTube, viewed online 4 April 2014, <https://www.youtube.com/watch?v=SQBwNyJDHsw>.


quickmeme n.d., Idiot Nerd Girl, viewed online 25 March 2014, < http://www.quickmeme.com/Idiot-Nerd-Girl/page/43/>.


Sawyer, S.& Tyworth, M. 2006, Social Informatics: Principles, Theory, and Practice, In Social Informatics: An Information Society for all? In Remembrance of Rob Kling, Springer Boston, pp.49-62.


Shoebridge, P. & Simons, M. 2011, Welcome to Pine Point, viewed online 1 April 2014, <http://interactive.nfb.ca/#/pinepoint>.